“Auto-forwarding was turned on for my account without my request or action. (Security issues around recycled email addresses was another complaint Yahoo recently had to overcome itself).Īnother complaint on Yahoo’s UserVoice site reads: Making the situation even worse, it appears that the Hotmail address was recycled and is now being used by someone else, which is potentially a huge privacy/identity theft issue,” they said. The result was that users were not getting their emails at all, not realizing that they were being sent to an alternate inbox.Īs one tipster lamented to TechCrunch, “Yahoo support wasn’t any help, and after a couple of days I finally figured out that all incoming email was being forwarded to an old Hotmail address that I haven’t used in nearly 15 years. But after the Mail upgrade this week, that auto-forwarding option was set to “on” for some users, even though they had not switched it on themselves. In Yahoo Mail, as in many other webmail providers, users had previously been able to configure a secondary address, which could also be used to send their Yahoo Mail elsewhere through an auto-forwarding option, which could be switched off or on.
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